| Website Hosting and Support |
Ultra-Secure Server Facility
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Your Website will be hosted on our tiered, high-performance Dell PowerEdge servers powered by Intel Xeon processing technology. Our servers are co-located in El Segundo, California at special, secure facilities that protect them from fires, floods, earthquakes, power outages, and any other types of disasters. The secure facility boasts the following:
Remotely-monitored video surveillance safeguards our data center and its perimeter 24 hours a day, seven days a week
Hand scanning sensors authorize our data center's clearance by means of biometric recognition
Our server racks are reinforced against seismic anomalies with scientifically exact bracing that adjoins both the server racks and the caging environment to a below-floor channel
Our data center runs on clean power conditioned by an Uninterruptible Power Supply (UPS). The UPS provides immunity to energy spikes and surges experienced by the public sector. Backup generators guarantee an alternate power source, providing indefinite hours of additional uptime in the event of a system failure
Multiple HVAC units supplement principal cooling systems for consistent temperature control and maximum airflow
A preferred alternative to conventional fire suppression methods, this system, together with intelligent early detection and backup suppression methods, prevents unnecessary equipment damage and incidental loss of uptime Internet operations are simultaneously monitored 24 x 7
Our data centers security monitoring and incident management are controlled by on-premises security officers 24 x 7
Alarms are monitored 24 x 7 for rapid incident resolution
Electronic motion sensors detect and react to movement around the perimeter of the data centers and within its interior |
Dual-Layer Firewall Protection
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Our network is protected by a dual-layer firewall security system utilizing Cisco PIX Firewalls, making it virtually impossible for hackers or unauthorized users to compromise the integrity of your Website.
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| Live Technical Support – Toll Free 10am-10pm EST M-F |
If you ever have any questions about using any of the tools or features in you new Web site, our professional, courteous Customer Care representatives will be ready and waiting to assist you! Call us, e-mail us, or use the live Internet chat tool as often as you want-it's all part of the value-added service included with your monthly hosting/service fee.
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| Advanced ChatLink Technical Support |
This amazing tool gives our Customer Care representatives the ability to remotely share your mouse and keyboard for quick and easy service. The ChatLink feature creates a direct link between your computer and a Customer Care representative's computer in our support center so that you can watch them perform each step on your screen in real time. Even though our Customer Care reps will be able to control your computer from a remote location, you will always have the power to override the rep and resume control of your computer at any time simply by moving your mouse or pausing the session.
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| Automatic Website System Upgrades |
Our team of software developers is constantly adding new tools and features to our unique Web site building platform! As one of our Web site customers, you will always be one of the first on the Internet to access these powerful, cutting edge tools at no additional cost.
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| Image Editing and Graphic Design Tools |
In the administrative section of your Website, you'll have access to thousands of dollars worth of image editing and graphic design tools to enhance the look of your site. You'll be able to create your own logos, buttons, and Website banners, and our advanced image editing tools give you the ability to crop and resize existing images, and further optimize images on your site by adding borders, frames, and text quickly and easily.
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